- 1 . Minimum Order
-
Our minimum order size is US$ 100 (no minimum quantity for any style).
But there is no ninimum requirement on your first time trial order or sample order.
-
LINKS :
sample order
How to Place an Order ?
Order Status
Cancel Your Order ?
After Sales
- 2 . How to get our wholesale price?
-
You can follow the below step to get the wholesale price:
1) visti the link Create Account and fill in the information to complete the registration.
2) using your email address to login.
3) you can see the wholesale price by clicking the product.
-
LINKS :
How to Create an Account ?
Registration & Login Problems
- 3 . Free shipping
-
If Your Order is Over $US 600.00 , it will be free shipping. (include any country)
-
LINKS :
Shipment Method ?
Do I need to pay Customs duty or other delivery service fee ?
- 4 . Discount Policy
-
| Order Size | Discount | Coupon Code | Free Shipping |
| US$100 - US$600 | | | |
| US$600 - US$1000 | | |  |
| US$1000 - US$1800 | 5% | A-1000 |  |
| US$1800 and US$2500 | 8% | A-1800 |  |
| US$2500 and US$4500 | 10% | A-2500 |  |
| US$ 4500 and US$ 10000 | 15% | A-4500 |  |
| US$ 10000 and up | 18% | A-10000 |  |
-
NOTICES :
When you place an order , if you order size is ok , our application will fill the discount code.
Links : Do you have any Guarantee ?
- 5 . Payment Methods Accepted
-
Payment methods available in our platform include:
1) PayPal
2) MasterCard, Visa, or Discover card (via Paypal)
3) Bank to bank wire transfers (T/T)
4) Western Union
5) Credit Balances
6) Money Gram
-
LINKS :
Our Payment methods
Request Payment Refund
Do you have Guarantee ?
- 6 . Shippment Methods and Shipping Fee
-
Use DHL , UPS ,Fedex , EMS or ARAMEX as the shipping method , Delivery Estimates: 2 - 8 days to major destinations.
If you want to know your Shipping fee , Please Link Here to Calculate your Shipping fee.
-
LINKS :
What are accepted shipping methods?
CAN I SHIP TO ?
How to Track my Order?
- 7 . Delivery Time
-
In most cases, We ship order within 48 hours (Processing time) or less. During the holiday season or peak season, it is important to get your orders in early so that we can meet your deadlines.
How long will your order take to arrive?
-
NOTES :
If you received your order,have any shortage or damaged items , Please report them within 3 days via email. If confirmed by us , you will get full refund or replace!.
LINKS :
International shipping costs
Shortage or Damaged items in Transportation ?
- 8 . Sale Tax ?
-
We do not add any additional charges or taxes in China.
Possible additional costs to you may include:
1.bank transfer charges,
2.Paypal money 'upload' charges,
3.Any import duties that are levied at customs.
Please note : if you are re-selling (or drop-shipping) goods,Please ensure you are abiding by the tax (and other) regulations for selling goods in your home country and the destination country.
-
LINKS :
Shipment Cost ?
Do I need to pay Customs duty or other delivery service fee ?
- 9 . Provide pictures without watermark?
-
You can download the pictures without watermark in artnina.com after your order is payed,and you will receive the pictures without watermark download Email notice after your order is shipped.
-
LINKS :
ARTNINA Jewelry Materials
Plating thickness
use Nickel or lead in your products?
- 10 . How to handle out-of-stock items?
-
1) Help to choose same item(s) of other color(s) or same style hot items instead
2) Refund
3) Contact buyers
4) The balance is stored in Your Account for use on future purchases
|